Privacy & Data Protection

Privacy Policy

Last updated: January 12, 2026

Jump to: Information We Collect How We Use It Data Sharing Your Rights Contact

NinjaLeads ("NinjaLeads", "we", "our", or "us") respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, SaaS platform, and Chrome extension (collectively, the "Service").

By using NinjaLeads, you agree to the practices described in this Privacy Policy.

1

Information We Collect

1.1 Information You Provide

We may collect information that you voluntarily provide, including:

  • Name and email address
  • Account login credentials
  • Billing and payment details (processed via Stripe)
  • Keywords and groups you configure for monitoring
  • Support messages and communications

1.2 Information Collected Automatically

When you use NinjaLeads, we may automatically collect:

  • IP address
  • Browser type and device information
  • Usage data (features used, leads captured, timestamps)
  • Log files and diagnostic data

1.3 Chrome Extension Data

Our Chrome extension collects limited data necessary for lead monitoring functionality:

  • Facebook group posts matching your configured keywords
  • Extension usage events (lead detection, replies sent)

Important:

  • We do not read private messages
  • We do not sell or share browsing history
  • We do not collect passwords for Facebook or other platforms
2

How We Use Your Information

We use collected data to:

  • Provide lead monitoring, detection, and CRM features
  • Authenticate users and manage accounts
  • Process payments and subscriptions
  • Generate AI-powered reply suggestions
  • Improve performance, features, and reliability
  • Communicate updates, alerts, and support responses
  • Prevent fraud, abuse, and unauthorized access
3

Facebook & Third-Party Platforms

NinjaLeads integrates with third-party platforms such as Facebook. You acknowledge that:

  • Your interactions with Facebook are governed by Facebook's Privacy Policy and Terms
  • NinjaLeads is not responsible for how third parties collect or use your data
  • We do not control Facebook's data practices

Note: NinjaLeads is not affiliated with Meta Platforms, Inc.

4

Cookies & Tracking Technologies

We may use cookies and similar technologies to:

  • Maintain sessions and authentication
  • Analyze usage patterns
  • Improve user experience

You can control cookies through your browser settings. Disabling cookies may affect functionality.

5

Data Sharing & Disclosure

We do not sell your personal data.

We may share information only with:

  • Trusted service providers (hosting, analytics, Stripe for payments)
  • OpenAI for AI reply generation (when using BYOK or our API key)
  • Legal authorities when required by law
  • Successors in the event of a merger or acquisition

All service providers are contractually obligated to protect your data.

6

Data Retention

We retain personal data only for as long as necessary to:

  • Provide the Service and maintain your lead history
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

You may request deletion of your account and associated data at any time.

7

Data Security

We implement industry-standard security measures including:

  • Encrypted connections (HTTPS/SSL)
  • Secure access controls and authentication
  • Limited internal data access

Disclaimer: No method of transmission or storage is 100% secure. Use the Service at your own risk.

8

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to or restrict processing
  • Export your lead data

To exercise these rights, contact us at support@ninjaleads.io

9

Children's Privacy

NinjaLeads is not intended for individuals under the age of 18.

We do not knowingly collect data from children. If you believe we have collected such data, contact us immediately.

10

International Users

If you access NinjaLeads from outside your country, your information may be transferred to and processed in other jurisdictions where data protection laws may differ.

11

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the Service after changes constitutes acceptance.

12

Contact Us

If you have questions or concerns about this Privacy Policy, contact us:

Email

support@ninjaleads.io

Website

ninjaleads.io

Your privacy matters to us

Have questions about how we handle your data? We're here to help.

Contact Support View Terms of Service